This was a complete disaster of a stay. When checking in, I asked if there was some sort of free upgrade available, which a simple no would have been fine and I would have understood. It was something that I figured would cause no harm in a simple ask. However, what was not acceptable was the response I got from the coworker to the kind lady who was checking me in. "At the price you paid, absolutely not." said in the most snarky attitude in voice. And I wish my problems ended there, but that pretty much set the tone for the entire night. When me and my guess went up to our room for check in, we hand a extremely hard time trying to open and close the door. It was scraping the door frame so badly, that it made an incredibly loud sound, and did this everytime that it opened. Upon going into the room, it seemed clean enough as we took our first looks around and settled in. I decided to call down to the front and ask for extra toiletries and for extra pillows. After receiving stuff, was told that there was only one clean pillow left in the hotel, and so they would only provide one. As I looked closer at the toiletries, I noticed a few things, one of which was several of them had already been used and where inconsistent with the amounts in them. Then when I went to go open a lotion bottle, the whole inside was covered in tiny, stubbly, what I assumed to be hairs. Unfortunatly, I do not have enough characters to explain the rest of this, or the rudeness of the staff.Contact for more
