"The Meliá Granada has an excellent location, making it easy to explore the city on foot. The rooms are comfortable, clean, and well maintained, and the staff were generally friendly and helpful. Unfortunately, our stay was affected by a significant issue with the air conditioning. During an extreme heat wave, the AC in our room simply was not working. A maintenance technician came to inspect it, but instead of fixing the problem, he only changed the thermostat from 18°C to 17°C and repeatedly...

"Overall, I really enjoyed my stay. Lady on reception who checked me in and out was really nice, as was the guy who helped me in the Ski Room. The hotel is really nice, especially the spa. The lady who helped me in the spa was also super accommodating as I didn’t realize I had to pre-book a slot. I stayed in room 3111, I paid for an upgrade and ‘The Level’ package. My room was pretty nice, there were a few small things that would have made my stay better. There was a lightbulb flickering in the...