"Lovely hotel, though we were in a room next to the lift which was surprisingly noisy. Our bathroom (which turned out to be a shower room) was beautifully fitted but unreasonably small. The terrace was fine but overhyped as it is confined with multitudes of tourists streaming past which felt far from luxurious. Considering how overwhelmingly busy the location is, a roof terrace would be preferable. The staff were wonderful and the concierge, Dario, was marvellous."