"It’s iconic and deserves all the prestige and acclaim. The lobby and restaurants are stunning and immersed in history and famous movies. The floral arrangements are breathtaking and probably the cost of a small car! The staff is extremely and friendly and very fast to respond to anything. The only challenge are the elevators which get packed quickly and during busy times are full if you are on a middle floor "

"The staff was very friendly and helpful. They made the experience even more special. Couple of things, the shower tub did take a while to drain the water, and it was hard to adjust the temperature to lukewarm. There was also a false fire alarm drill that had my family and I worried but other than that, The stay was fantastic! The lady at the reception was phenomenal and everybody was friendly!!"

"We spent 7 nights here in August and had a very comfortable stay. The hotel looks modern and clean and the front desk staff were all really friendly and helpful. The room and beds were also comfortable although it did look like it was due a deep clean (you can see the dust gathering around the edges of the carpet and under tables etc). The bathroom, especially tiles, also looked tired and due renovation. Out of our 7 nights, the cleaners only came once. Admittedly one time was due to us...