"Great service and amazingly helpful staff with nice rooms"

"Hotel location is perfect. The view of the tower is insane. The staff is top tier."

"Here’s a polished review you can post for Imperial Hotel Tokyo: Our stay at the Imperial Hotel Tokyo was already wonderful, but what truly set this hotel apart was the extraordinary kindness and compassion of the staff. A few hours after we checked out, my daughter suddenly became ill. We were worried and exhausted, and without hesitation the hotel staff graciously allowed her to return to the room and rest while she recovered. Their empathy, professionalism, and genuine care during such a...

"We recently stayed at the ANA InterContinental Tokyo and had a wonderful experience overall. We booked a Club Room, which gave us access to the Club Lounge. This was definitely worth it, with a great selection of drinks and delicious nibbles available throughout the day. The food quality was excellent, and it was always a pleasant place to relax after exploring Tokyo. What really stood out was the staff. Wow! Every member of the team was exceptionally friendly, professional and attentive....

"This has become one of our favourite hotels worldwide. A stunning example of Japanese mid-century modern with impeccable service."

"This was genuinely one of the best stays I’ve ever had. Staff was extremely helpful and accommodating which made the stay feel even more special. Beautiful area right on the water and generally very walkable for wherever you’re going."

"Large complex with a beautiful Japanese garden in the middle, beautifully lit at night. Quieter residential area 10 mins away from Shinagawa station."