"Great service and amazingly helpful staff with nice rooms"

"There are stupendous views of Tokyo Tower, and the rooms are very spacious; it’s also very close to two subway stations. The Sky Bar is gorgeous. But, the hotel itself is very stuck in the sixties; old furniture, stuffy design, and a clunky check in process, as well as net curtains make it feel a little bit like staying in a very nice care home."

"Beautiful hotel. Beautiful shops within the hotel as well as many restaurants to choose from. The Old Imperial Bar. Great cocktails! The staff are gracious and helpful. Good location. The room was a tad small but had a great view. Nice amenities as well."

"We recently stayed at the ANA InterContinental Tokyo and had a wonderful experience overall. We booked a Club Room, which gave us access to the Club Lounge. This was definitely worth it, with a great selection of drinks and delicious nibbles available throughout the day. The food quality was excellent, and it was always a pleasant place to relax after exploring Tokyo. What really stood out was the staff. Wow! Every member of the team was exceptionally friendly, professional and attentive....

"This has become one of our favourite hotels worldwide. A stunning example of Japanese mid-century modern with impeccable service."

"This was genuinely one of the best stays I’ve ever had. Staff was extremely helpful and accommodating which made the stay feel even more special. Beautiful area right on the water and generally very walkable for wherever you’re going."

"Large complex with a beautiful Japanese garden in the middle, beautifully lit at night. Quieter residential area 10 mins away from Shinagawa station."