"Great staff"

"Arrived at the hotel around 11 am. Check in was quick and easy. Understanding we were coming from a long flight, the staff worked quickly to get us a room. While we were waiting, we were sat in the lobby, and, in the span of maybe 20-30 min, someone from the staff checked on us at least five times and brought us complementary coffee and water. The staff were exceptional throughout, with the exception of the front desk staff at check-out. Nonetheless, the experience was great overall. I would...

"Gran hotel y unma muy buen experiencia"

"Really clean staff was really helpful"

"This was my first time in Barcelona, and I was so impressed with the service! The staff truly went above and beyond, and the location was perfect—close to attractions, shopping, and dining. When we realized the suite we booked didn’t have the bathtub shown in the reservation, Iria at reception quickly found a solution and upgraded us to one of their beautiful main suites. Marlo and Martin, two of the doormen, were also always attentive and ready to help. We had a wonderful stay and would...