"The property was amazing from start to finish. Everyone we encountered was beyond pleasant, nice, helpful. The customer service, the amenities have beyond exceeded our expectations. If we go back to Istanbul, we would definitely stay at Sanasaryan Han again."

"I was not able to stay on the hotel for delayed fly I try to change the say because the compay cancell the fly . I contacted with the manager and he said everything depends on on expendía , they did what they ask , any way they did not change the day. The personal , in person and in the phone fond give even their names, rude, nasty, not helpful.i will fired them. The new the problem , i follow the steps any way not help and took my money. Has to have empathy was a problem out of my hands"

"The room is always clean the staff wonderful specially the guest relations I am very impressed."

"Good"

"Decent hotel, clean and well kept. However staff are abit rude. Not as welcoming."

"Lovely hotel, extremely attentive staff, very clean, modern, breakfast was excellent - especially the exquisite nut halwa! Location was great, a walk away from many must see attractions. Would definitely stay again."

"Staff was excellent. Not too many amenities like a pool"

"Fantastic atrium and reception area is beautiful and clean, but this does not reflect the rest of the hotel. The building is old and poorly maintained beyond the lobby. The swimming pool is tiny and freezing cold. Steam room out of service too. Our room was huge, but housekeeping was terrible, did not clean properly, bins not emptied, the bath drained slowly when showering and was never cleaned during our stay. Floors look like they have not been cleaned in years. 1 day we returned to find the...