"Over the top! In all ways. Excellent."

"Everything was great. Only problem was our air conditioning wasn’t working and it was super hot that day and night. Did complain about it, as it was so late when we checked in they couldn’t do anything. Staff were kind and helpful. Would stay here again next time, hopefully the air conditioning will work."

"Séjour business parfait m, personnel au petit soin, Hitler de grande qualité"

"Everything was great"

"Excelente lugar para hospedaje en Bilbao, cuenta con estacionamiento, el desayuno es muy bueno y tiene opciones saludables, el gimnasio es de los mejores que he estado y el personal de cocina y barra muy amable."

"Great service - great location"

"Great location, close to many important places. Ideal for exploring the city on foot."

"I'd say this hotel is a 3 star, not a 4. And it's starting to feel very dated and looking tired in the rooms. The Air Con was not functioning correctly in the room I was given, so it made for an uncomfortable sleep on a night after the temp had reached 38 celsius. Parking was overpriced but at least it was safe. The bathrooms felt a bit grubby, and the bedroom didn't make me feel clean either. Just a general sense of dirt and age. The free waters in the fridge were a nice touch and the staff...