"I have used this hotel very often in the past But I was shocked how there Standards have dropped. The flood was very poor the service very poor.The lack of singning for there different areas none existent. The room very nice for normal users but for some disabled like me it was a night mare. There was a lack handrails in the shower the shower was fixed and did not detach from the fitted so was to high, Lack of places to put soap bags had to put them on the floor. The radiators were so hot they...

"Very handy for the stadium and student parents staying over. Only stayed one night for a nearby wedding so didn't really use any of the facilities. We moved rooms as club across the road is so noisy, it can be heard in the front rooms. Second room was a big upgrade and very quiet. Staff were very helpful in this respect. Avoided breakfast at £19.00 each and walked to the Greggs instead. Parked at the Temple car park which was very reasonable but not ideal if you are unable to walk too far or...

"Efficient check in / out Good breakfast Comfortable beds"

"Parking"

"Close to the office, amazingly helpful staff and great atmosphere in then bar/restaurant"

"Excellent hotel near the centre of Durham, excellent buffet breakfast"

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"Hotel was modern, clean with excellent facilities. Just a couple of pointers. The two rooms our family occupied had not main lights and one had a lamp and the other didn't. Other internal phone didn't work for room service so used hotel's internal WhatsApp to order. Breakfast was excellent and catered for all diets (including vegan and vegetarian)."

"Good vicinity Very pleasant helpful staff Accomodation very good Good bar For a 4star hotel I would expect restaurant to be open at night - don't want to eat in a bar Need to look at H&S with showers. Have epilepsy - cannot have a bath. To climb over bath side with no grab handles is not a good idea. Difficult to get the shower working at an acceptable temp. Should have a walk in shower"

"It is a beautiful place gorgeous grounds very relaxing been several times hopefully many more"

"Fantastic staff and place to stay"

"Good place, happy with the room and facilities. Loved the location which was not complicated from the motorway. Staffs were friendly, polite and always helpful. Breakfast was great."