"Room was in the roof far too noisy not very clean around carpet rug edges especially at side & back of bed under table years of dust sadly .Noisy Hotel inside as well lots of people sharing rooms as people where knocking on doors to be let into rooms throughout the three nights we stayed hastent to add we got NO sleep what so ever & made us feel unwell pleased to come home . Staff were OK but not over helpful when Alarms for smoke detectors kept also going off on rooms near us also alarms going...

"The staff were polite and the rooms were well kept clean. We booked 2 rooms for a family break and it was nice. Perfect location, and we overlooked the Stadium of Light; which was brilliant. Very close to city centre which is convenient for tourists. The car park could have been free but it didn’t bother us paying £5. Will definitely recommend and come back again."

"The staff are exceptional they were so very friendly and helpful to us. Our whole stay was a pleasure."

"Very helpful and welcoming staff (a credit to your hotel) but was a bit disappointed with breakfast. Not a great selection of chopped fruit (just peaches one morning) and only egg was a kind of overcooked omelette!"

"Young lad at check in was off putting as he was rude and not at all good for a guests first point of contact."

"Location, 10 minutes from the airport was excellent. Although very close to the A1, the hotel is situated within green and leafy gardens. Our room, third floor looking over the car park, had countryside views and we could hear very little road noise even with the window open. Clean and comfortable room and good to have a shower separate from the bath. Reception and bar staff welcoming, helpful and very friendly throughout. Food in the restaurant, from a reduced menu, was okay. Would have been...

"unlike many other hotels that arose from a series of converted houses this hotel has made a really good job of converting an entire strip of houses. We did not have breakfast as it was way too expensive so went out to Caffe Nero around the corner. We booked graduation night for next month at the same time. Parking was difficult, despite getting a ticket from the Hotel to put onto the dashboard of the car."

"As many have said, this is a dated hotel with a very 1970s feel. We stayed on a Friday night as we had an early flight the next day, and the car park was very busy (as was the bar, so we ended up eating in a side room). The food was actually pretty good. The rooms were fairly basic but comfortable, and we felt safe the whole time. It was a very short walk to the airport the next morning (I asked if they did wake-up phone calls and got a firm 'no'). Still, the staff were friendly, and the hotel...

"Breakfast great value for money."

"Lovely location with a rather impressive view. Staff were most welcoming and polite. Room was very comfortable and the food was excellent. Would recommend."

"Awful"

"Staff were fabulous. Our room was chilly so the reception staff found a heater for us"