"Excelente estadía en hotel todo recomendado"

"La propiedad está bien pero el servicio al salir me hicieron un cobro de un consumo que no realice, he estado tratando de llamar y mando mensaje y no tengo respuesta el co sumo que me están cobrando es de unas papas les expliqué que ni siquiera había en la habitación pero aún así hicieron el cargo, no considero correcto un error que ellos cometieron me lo quieran cargar a mí y que ten ga que pagar por algo que no consumí"

"Unfortunately the stay was not without issue. There was a fault with the water and we had no hot water. That said the hotel accepted the issue and promptly with Expedia adjusted the price to reflect the shortcomings. The manner the complaint was handled reflected good management in accepting the issue in the only way possible as we were leaving. The hotel was great in all other respects. The room is large, beds extremely comfortable and very convenient for the airport (slot 5 minute drive...

"My room was not done for 3 days even requesting it at the front desk personally. They receive packages but didn’t call you or message to let you know that they arrived, I still have one missing. Infrastructure is good but service is poor. Non functional for businesses purposes."

"Ok"

"Un excelente hotel con un mejor desayuno y instalaciones extraordinarias"