"This place was a mess. I asked for a bottom floor because I have a bad hip. The girl said there were none available and that it wasn't a big deal because there were only like 12 steps. Apparently, she has no idea how hard that is. Then the keys didn't work. 3 more trips up and down the stairs. Then they wanted us to wait around for maintenance, but I said no because I didn't want to have problems with my door the entire trip. After that, they moved us to another 2nd-floor room, more steps and...

"Mi hijo Jorge esposa e hijo se hospedaron, me informaron que todo estuvo muy bien en hotel Sofia,"

"A"

"I booked a room with two queen beds for my family and they gave me one king bed. They gave me the choice of a refund to go look somewhere else or blankets and pillows and we had no choice but to stay there because it was too late to go look for another hotel since we were out the for a soccer tournament! 😡😡😡😡"

"Clean rooms, helpful and friendly staff. We flew in so don’t know much about the parking situation."

"No elevator to 2nd floor and front desk staff was not empathetic or polite"

"We loved our stay the Bahia. The location is great —5 minutes to SeaWorld and a 15 minute walk to Mission Beach and Belmont Park so we didn’t have to worry about finding a parking space on a busy weekend. Brunch at the Dockside was delicious, the staff were incredibly friendly. I appreciated the room upgrade without even asking. It was a pleasant surprise! They were also accommodating to my request for late checkout. I would definitely stay again! Thank you!"

"The property is a little bit older but we really enjoyed our stay. We stayed in a Bayview Junior suite and that was plenty of room for our family of 4. The pools were clean and towels were provided. Additionally, it was easy to access from the highway or beaches."