"Clean room. Friendly Staff. Fireplace in room was great."

"The hotel was located in a perfect location for the gaslamp district. Walking distance to absolutely everything. The bikes you could check out were awesome. I loved that they had a refillable water station in the lobby. Rooms were clean, beds were comfortable and the coffee was good."

"Parking was $70 a night! a bit of a shock. Staff was friendly but not always helpful - for example, we weren't informed that we needed to use our room key card to make the elevator work, so we stood in the open elevator till another guest came in & used their room key card to make it work, We met other guests that had the same issue till WE told them how the elevator worked. The elevators were quite dark inside. I asked for a room away from elevators or stairwells and was given one near an...

"It says in the property description and on their website that they have consierge service, but they do not. That is false advertising. They also say they have a "rooftop pool", but that is also false advertising. What they have is a jacuzzi spa that is about 3 feet deep. That is fine, but call it what it is. When I requested housekeeping for the following day, they said they could only accept a request in the morning on the day you want the service. They couldn't put a note in their system to...

"Great stay"