"Breakfast was good, but there was a delay in seats, plating and food taking a while to be served. It would help to have better coordination. Also avoid having guest take food upstairs, all they do is delay the elevator and take plates to room that could be used for those dining for breakfast."

"Very rustic charm! No it's not haunted!! Fireplace system is very old. I would think twice before igniting it."

"Everything was great except for the elevator. Very slow and every time you enter, you have to wait for the doors to open and close several times before they close and the elevator moves. Should be a priority to fix considering there is only one mall elevator for the entire hotel and should work as efficiently as possible."

"Staff was great !"

"It says in the property description and on their website that they have consierge service, but they do not. That is false advertising. They also say they have a "rooftop pool", but that is also false advertising. What they have is a jacuzzi spa that is about 3 feet deep. That is fine, but call it what it is. When I requested housekeeping for the following day, they said they could only accept a request in the morning on the day you want the service. They couldn't put a note in their system to...

"Stayed in suite 608. Was great. Two bathrooms with showers. Good location and 24 hour valet parking. Rooftop had coffee and nice views."