"We paid for three breakfast but we had to leave ealier than planned due to our flight been cancelled and reboked. Breakfast buffet was ready but staff did not allow us to eat on site or to take fruit and bread with us because breakfast was not yet officially open. We lost our three breakfast buffet even when the buffet was ready before we left to the airport."

"Great location. Friendly and efficient staff. Love being in the city center, within walking distance of so much of beautiful Bilbao. "

"Super Lage in der Altstadt und in der Nähe von Tram und Markt. Sehr freundliches und hilfsbereites Personal - habe mich sofort zuhause gefühlt. Leckeres Frühstück und immer frisch. "

"This apartment was fantastic. An excellent location, within walking distance to the Guggenheim and other attractions downtown. The apartment was spacious, clean and had all the amenities we needed. The staff were very friendly and helping. We will look for these apartments elsewhere when we travel!"

"Oui chambre impeccable, et tous très accueillants"

"Great space for being with a family, and location is ideal for bus from the airport and to walk around the city."

"La stanza era spaziosa, pulita e confortevole. Il personale molto gentile e disponibile. Mi sono trovato molto bene."

"nd"

"Warm welcome & our bedroom was immaculate. Lovely evening meal with excellent wine choices. The service was attentive but not intrusive. Good parking available. We were leaving early in the morning & were able to pay our bill before going to bed, leaving the key at reception & departing quietly Will definitely return & I can recommend this hotel"

"Very clean. Friendly "

"Personnel aux petits soins "