"Easy to find. It is off the main road and onto alley way. You can access short cuts from multiple side streets. Place is immaculate clean tidy has everything you need. Close to cafes, minimart some restaurants.
Things to note….when you book you need to contact them. Don’t wait for instructions to be sent to you. Contact through whats app. Because there is a gate and to get in then there is a code and to enter your room is different code and to get out of the gate is another code. You get the...
"Easy to find. It is off the main road and onto alley way. You can access short cuts from multiple side streets. Place is immaculate clean tidy has everything you need. Close to cafes, minimart some restaurants.
Things to note….when you book you need to contact them. Don’t wait for instructions to be sent to you. Contact through whats app. Because there is a gate and to get in then there is a code and to enter your room is different code and to get out of the gate is another code. You get the...
"The room was excellent for the price, and even had the small balcony (where most space was taken by laundry machine). I enjoyed my stay, it was very relaxing. I was a bit confused if I will find this property, but there is a sign for the property in the main street and just walk to the end of street and you will find it. Didn't see any staff when checking in, but there was my keycard with my name at the front desk waiting for me, so it was easy though little bit weird way to check in. Also I...
"The room was excellent for the price, and even had the small balcony (where most space was taken by laundry machine). I enjoyed my stay, it was very relaxing. I was a bit confused if I will find this property, but there is a sign for the property in the main street and just walk to the end of street and you will find it. Didn't see any staff when checking in, but there was my keycard with my name at the front desk waiting for me, so it was easy though little bit weird way to check in. Also I...
"Average at best. From check in to laundry service to breakfast. Average. After several month in Vietnam it could be said disappointing. There’s probably many better places for less money…"
"Average at best. From check in to laundry service to breakfast. Average. After several month in Vietnam it could be said disappointing. There’s probably many better places for less money…"
"Quite the best hospitality of any hotel I have ever stayed at.The staff were amazing and truly welcoming, offering help and suggestions.They really made our stay special.
The hotel is lovely with incredible views and is a calm oasis in a busy city.
Breakfast buffet was delicious and varied.Special mention for Flower who was just wonderful, and Nicolas (also wonderful) who gave us his selection of foodie highlights to try, which was super helpful.Bartender (sorry didnt get his name) brought us...
"Quite the best hospitality of any hotel I have ever stayed at.The staff were amazing and truly welcoming, offering help and suggestions.They really made our stay special.
The hotel is lovely with incredible views and is a calm oasis in a busy city.
Breakfast buffet was delicious and varied.Special mention for Flower who was just wonderful, and Nicolas (also wonderful) who gave us his selection of foodie highlights to try, which was super helpful.Bartender (sorry didnt get his name) brought us...
"Situation: We stayed at L7 West Lake Hanoi and interacted frequently with staff for planning, dining, and daily needs.
Behavior: Service was consistently excellent—clear communication, fast follow-through, and genuine attentiveness from every team member. Special recognition to Mr. Erik, Ms. Lunary, Dennis, and Leo for their exceptional support. The Club Lounge, pool, gym, golf area, and dining options (notably Tim Ho Wan) were all high quality. Breakfast buffet had great variety and...
"Situation: We stayed at L7 West Lake Hanoi and interacted frequently with staff for planning, dining, and daily needs.
Behavior: Service was consistently excellent—clear communication, fast follow-through, and genuine attentiveness from every team member. Special recognition to Mr. Erik, Ms. Lunary, Dennis, and Leo for their exceptional support. The Club Lounge, pool, gym, golf area, and dining options (notably Tim Ho Wan) were all high quality. Breakfast buffet had great variety and...
"Derrick was an excellent host, the hotel was conveniently located within walking distance of everything in the old quarter and had everything we needed for our time in Hanoi"
"Derrick was an excellent host, the hotel was conveniently located within walking distance of everything in the old quarter and had everything we needed for our time in Hanoi"