"Lovely neighborhood, great front desk staff and beautiful room"

"The check procedure was extremely painful and long winded. The receptionist had poor English and was taking forever. At one point, we though we didn't have a booking. It was explained that he was trying to put ourselves and our friends in adjacent rooms - the reality was, we ended up on different floors! By this time, our table booking at nearby restaurant was in danger of being lost, so we just took the rooms allocated. "