"Beautiful hotel "

"The most significant issue was the bed. It was extremely uncomfortable, and the bedding and linen felt very low quality for a hotel claiming five-star standards. The bathroom also had maintenance problems. The shower was leaking, and overall the room did not feel particularly comfortable. Room service was also problematic. The staff taking orders did not appear to speak English sufficiently to handle basic requests. When we ordered food, we had to repeatedly explain that I have a dairy...

"Staff was incredibly helpful,supportive and very nice. Clean room and centric "

"Room was very clean and the service in the room was excellent - any request made was dealt with immediately. The lifts were also very good - I did not have to wait on any occasion for a lift to arrive. The hotel itself was very pretty and in a very convenient location"

"快適に過ごせました"

"Todo en el hotel es perfecto y su ubicación muy centrica"

" Excelente location y atención. "

"Beautifully appointed hotel and the staff was outstanding."

"Precioso hotel, personal muy amable que te hacen sentir en casa. Nuestra habitación era pequeña pero cómoda. El gimnasio bastante completo y el restaurante de 10, de los mejores buffetes de desayuno que se sirven. Volveré pronto! "

"No hot water. They said the main heater system was down"

"Probably the worst bed I have ever slept in — it was actually more comfortable to sleep on the floor. My whole family was surprised at how hard the beds were. Unfortunately, we also all suffered from food poisoning on the first day after eating at the restaurant and were very sick by the time we returned home. On a positive note, some of the staff were brilliant. They even sent me a piece of an amazing cheesecake for my birthday and were generally very helpful, although a couple of staff...