"We booked this place because we have a child and they said they had a swimming pool. This is only partly true. The pool is shared with a spa. And priority is given to those who book spa treatments. You have to book swimming time. This is not ideal whatsoever with a child. And in the summer. So beware of this. It is misleading."

"Great location. Well connected by the Metro or the tram system that takes you to the old town every ten minutes. Lovely staff."

"The hotel is beautiful and the staff is super attentive."

"Actually the hotel notified in advance that they were having problems so had moved us to Hotel Ercilla, a sister property but more upscale. I recommend it. "