"10/10 recommend! We truly enjoyed our time at Hotel Arbaso and we would stay here again! It’s a beautiful hotel and the location is ideal. From the moment we got there to the time we left, the staff was friendly, kind, and helpful. We had a problem with our flight and late one night we needed to use a local phone. Alicia at the front desk was patient and understanding. She tried her best to help us and that was much appreciated. Thank you to the whole staff who truly made our stay comfortable."

"The view from our room was spectacular! We have travelled a lot and the views from this hotel are simply stunning! The young man who checked us in set the tone for our stay at the hotel. He was intelligent, friendly, and personable. kudos to him!!"

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"The facilities at the hotel were excellent- everything was spotless and well maintained. The staff were warm, attentive and consistently helpful throughout my stay. Their professionalism and friendly attitude made the experience even better. I would happily return."

"My first complaint is with the quality of beds , they are the cheapest kind, the hotel tried to address my complaint by putting a mattress topper on but it just made it worse. Secondly the towels that were given to us were stained with dried blood , not good by any standard ! The breakfast is great if you’re wanting a cold fruit and a bit of cake, but for £24 I’d expect something hot other than eggs . The location is ok but you need a car to see San Sebastián and its surroundings . Lastly we...

"Everyone was very welcoming and couldn't help you enough, giving tips for trips, booking bus tours etc. Very pleasant and friendly staff. The room was beautiful, clean and every amenity you needed. The only criticism is that there was no door into the bathroom, there is one to the toilet and shower. This is a personal preference to properly separate the two areas, it would not stop me from coming here again"

"Loved the location! Straight shot to the beach and nearby restaurants and bars and right by the train station as well! Hotel was nice and clean and beds were comfortable. Wonderful property and would love to stay again!"

"Fantastic Hotel, nice and big in a quiet area. Free parking and access to the city was quick and easy on the no 5 bus."

"They have an amazing group of people working at the property."

"Staff were all very nice. Ther bare and restaurant had pretty limited hours with no other options nearby. The room with the garden was beautiful and peaceful. Parking was easy."

"Everything about Villa Soro was exceptional. From the spacious room with a private garden, to the beautiful lounge areas and garden, the wonderful breakfasts and lovely staff. It was a haven to retreat to in the heat of the afternoon. We also enjoyed using the hotel bikes for transporting us all around San Sebastián. A truly wonderful stay."