"Wonderful traditional style hotel, onsen in the balcony, central location, beautiful area close to all the great sightseeing. "

"Staff was very friendly and kind. The breakfast was really a top notch. The onsen in the balcony was amazing. The hotel is huge. There was nothing to complain. "

"La chambre avec bain privé est très belle, le bain public qui propose de l’eau volcanique est propre et joli également Pour les repas : ils sont excellent, attention très copieux si vous avez la demi pension plusieurs jours de suite, nous vous conseillons une portion pour deux car au bout déjà du deuxième soir c’est très riche ! Les boissons sont à volonté dont l’alcool à l’accueil Si vous avez une voiture c’est un excellent endroit pour aller visiter autour nous avons passé un superbe séjour "

"Amazing stay, great staff and dinner. However, it was very very cold in all the buildings besides the room that is conditioned. The bathroom and the common areas are too cold during winter."

"This was a midway stop point for us to take a break and recharge. Hyatt Hakone did not disappoint. Felt peaceful and relax. Staff, Food, property was amazing. "

"We had a really fun stay at RakutenSTAY FUJIMITERRACE Hakone Ashinoko! We especially loved the private onsen and the foot bath — it was so relaxing. The views were amazing, with Lake Ashi, Mt. Fuji, and the torii gate all visible nearby. The location was great, very close to the pirate ship cruise on Lake Ashi and the torii gate at Hakone Shrine. There was also a 7-Eleven, restaurants, and a bakery within a short walk, which made things really convenient. The property is an unmanned facility,...

"Habitación preciosa, bien ubicada, un poco el acceso a transporte pero es fácil de llegar "

"I stayed here with my sisters and we had the best time ever. Every meal was prepared with great care and details, and delicious. Outdoor spa in snow was fantastic. And more than anything their staff members were unforgettably friendly and kind. We want to visit again soon for sure. "

"Amazing. Great Customer Service. Had a great time, was able to relax and I enjoyed my time here. "

"Excellent location, accessible to shops and restaurants. It’s got a lift for visitors with luggages to easily reach the hotel entrance from the lower ground. Hotel is well maintained and room is spacious. However, the outdoor onsen of the male side was closed on our day of visit. We asked if we could pay to use the private onsen, the front staff just said “no” and didn’t explain why. But other than that, our stay is wonderful. The kaiseki dinner and the breakfast buffet were both nice."

"客室は清潔で広く気持ちよく滞在する事が出来た。 スタッフも丁寧で素敵なホテルです。"

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