"The breakfast menu was lukewarm, and the plates were not washed properly; food was still stuck to them, so they were just swapped over. Staff were pleasant."

"Very clean and the people at reception were fantastic."

"Unfortunately, we did not enjoy our stay due to an aggressive and abusive resident. After receiving a meal he was not satisfied with (and declining a full refund that was quickly offered) the resident verbally abused staff for 10 minutes using racial slurs, calling them ‘peasants’ and ‘servants’, swearing, threatening them and smashing his hands and food on the counter. A member of our party stepped in to assist the two female staff and to protect the young children in our group who were clearly...

"A nice little hotel, clean and adequate for our needs. They have a little cafe that serves breakfast in the morning. Close to the tram lines for easy transport around the Gold Coast."

"Excellent resort. Kids absolutely loved it. Resort needs update. Rooms and halls are old. Bad smell in bathroom… Everything else was just awesome!"

"Everything was excellent very clean room, comfortable stay, and great service. The staff was friendly and helpful, and the whole experience was smooth from check-in to check-out. I really enjoyed my stay and would definitely recommend this hotel. Thank you!”"

"The room was clean. Easy to park the car. With a great view"