"Arrived Sept. 26, room was clean, breakfast decent. On Sept. 28 we left at 1 p.m. and returned at 7 p.m. to find two of our locked bags missing. AirTags showed them still in the hotel. The manager, David, was dismissive from the start. He told me to lower my voice (I was speaking normally), connected his laptop to our door lock without telling us, and insisted the log showed our keys entering at 4:30 and 5:00 p.m. We were on the Pikes Peak Cog train and later at dinner with our keys on us. He...
"Arrived Sept. 26, room was clean, breakfast decent. On Sept. 28 we left at 1 p.m. and returned at 7 p.m. to find two of our locked bags missing. AirTags showed them still in the hotel. The manager, David, was dismissive from the start. He told me to lower my voice (I was speaking normally), connected his laptop to our door lock without telling us, and insisted the log showed our keys entering at 4:30 and 5:00 p.m. We were on the Pikes Peak Cog train and later at dinner with our keys on us. He...
Marisa