"I arrived at the hotel around 7:00 a.m. and went straight to check in. Although I was not greeted upon entering, despite two staff members being present at the front desk, a young blond male staff member did inform me that a room was available early, well before the official 3:00 p.m. check-in time. I appreciated this, as I was extremely exhausted. I was assigned Room 115. Unfortunately, the room had significant usability issues. The toilet was located in a separate, extremely small space that...

"Perfect location, lots of places to eat nearby and right off Gran Via. The room was clean and comfortable and the bed was nice and soft. I thoroughly enjoyed my stay."

"It’s a beautiful hotel in a perfect location! The beds are super comfortable, the rooms are impeccable clean! The front desk staff was the most helpful and friendly people I have ever met ! It was an amazing experience! Thank you ❤️"

"Everything was great and the staff very friendly. "

"Deben mejorar la limpieza y aspecto del hotel porque no corresponde el precio con lo que ofrecen, el desayuno es de los perores en Madrid a la verdad . Mi opinión deberían darle un poco más de condiciones al hotel."