8/10 Bueno
Kaye
Viaje en grupo
7 de dic de 2025
Aspectos positivos: Limpieza, servicios y instalaciones y estado del alojamiento
The place was scrupulously clean but smelt strongly of smoke. A lovely table had been set up with an artificial rose and everything we may need was available, albeit the apartment was very compact.
There was noise from the shisha bar underneath us and the apartment over us, but not too late. Longer curtains would be good (they only came 3/4 of the way down the window) or blackout blinds!
The area was just off a busy main road and adjacent to the train line. I probably would have felt anxious if I was coming back in the dark alone, but I was travelling with a girlfriend so it wasn't too bad.
We had asked for two beds to be made up but unfortunately on arrival only had one bed. I called and a lovely man apologised profusely and told me if we left the key in the key safe someone would come and sort out the sofa bed. Unfortunately at 2215 when we returned there was still only one bed. I called and left a message then received a text asking me if was urgent. When I texted explaining what I'd been told earlier I had a curt message that extra bedding was in the wardrobe, followed by "just open the wardrobe". I replied that we'd been asked to leave the keys and told someone would come in, the reply was "you serious" which we felt was both rude, disrespectful and unnecessary, especially after the lovely guy earlier had told us it would be done if we left the key! If we'd originally been told that bedding was in the wardrobe we'd have sorted it ourselves before we went out!
Kaye
Se alojó 2 noches en diciembre de 2025