"Amazing stay, everyone and everything was exceptional. The hotel has a history of opulence and luxury, and it did not disappoint, and the staff are the real heartbeat of this iconic hotel. Looking forward to our next visit (looking at booking the same day we checked out). Thank you for looking after us."

"The whole stay was underwhelming -Poor check-in experience -Spa very average ok massage but no way is the price justified I booked for our anniversary not worrying about the price thought it would be special it wasn’t had a better massage at local Thai shop for £60 - Bar poor choice beers local unheard of stuff tasted of nothing want him and tonic expected at least a final 5 Star hotel to have good tonic ie fevertree or Schweppes nope some london essence stuff nothing like tonic water -Food...