"Very very good staff"

"We loved our stay at the Hotel Spendide Royal! It’s absolutely gorgeous hotel and the feeling of being there is very special. The staff were all top notch and showed care and a commitment to making you feel comfortable and happy. The breakfast buffet was delicious with lots of variety and options. We will definitely come back and can’t recommend it enough."

"The most exquisite hotel experience my husband and I have ever had. The staff went above and beyond, the grounds are impeccable, the lake views immaculate, and the amenities fantastic. We will definitely be back to beautiful Villa Castagnola."

"Simply awesome stay!!!"

"The location of this hotel is BEAUTIFUL, the views of the lake are stunning. The staff was extremely friendly and welcoming. The hotel itself can definitely use a few upgrades For 1 the Air conditioner is pretty terrible. It’s pretty much a fan, the room gets pretty warm during the day. At night it’s not terrible but the AC can use an upgrade for sure. Also the furniture and carpets/rugs need to be changed or cleaned thoroughly. Plenty of stains on the carpet and couches. If you plan on being...

"What a relaxing, wonderful stay. The team were so friendly and helpful. There are some lovely touches. One thing we missed was not having breakfast in a restaurant, here it’s lovely but room service each day. We will be back!"

"Amazing place , staff is super well trained and friendly , hotel is perfectly maintained, room big enough and so nice .I travel a lot and this is the first time that i hv no comments at all , much better then famouse "big hotels chaine " in terms of .....all . Price wise is also amazing . "

"Fantastic spa resort with a great view. It is quite a small hotel so atmosphere is very quite. They have great courtesy cars which are essential to travel in and out of Lugano town"