"The beach was nice and staff were very good. The room was not worth the $1400 we paid. The outlets for phone did not work. The room phones needed to be fixed twice. No hot water on 2 out of the 3 days for shower. First day we had to run the water for 10 mins before hot water came for shower Having a bedroom upstairs and shower downstairs was so inconvenient. The stairs were not clean. The plunge pool was not warm but cold. I would never stay here or recommend this to anyone. It is not...

"We had a wonderful time at the JW. The staff were fantastic and friendly. Everyone there was warm and helpful. We especially enjoyed talking to Angela at breakfast each morning. The property was modern and comfortable with multiple decorative pools. Our room looked straight into the ocean and the tall mountains behind. I was able to dive the elephant and seal caves which were fantastic. There’s a nearby dive shop. I highly recommend Blue Adventures Diving. The beach is small and quaint with nice...

"Amazing room big clean and staff super friendly"

"Hotel fantastico, tranquilo y muy amables"

"Nice new hotel with beautiful views, a small pool on your balcony, spa, sauna and gym. Staff was winderful. Had a great stay there."

"Lovely hotel and fantastic staff."

"We had a fantastic stay! The hotel is absolutely beautiful, and our suite was incredibly spacious, beautifully appointed, and featured excellent lighting, great ambiance, and plenty of storage. Breakfast each morning was delicious, fresh, and offered a wonderful variety. The staff were exceptionally friendly and helpful. We loved the thoughtful extra touches, like the complimentary mini-bar stocked with juice and sparkling water, and the afternoon brownies. The location is perfect—convenient to...