"We stayed here just as a stop over and it was a very small and low double bed in a huge room. It wasnt the cleanest so I was glad I had slippers with me. Shower ceiling was too low for a 6'2 person so my partner had to crouch. The main parts of the hotel looked nice on arrival, but we didnt make use of it. Nice and quiet despite the location."

"Our room was upgraded on arrival, and the room was perfect, floor to ceiling windows with a perfect view of the lake. Breakfast was very nice with plenty of choice. The spa was lovely, The only downside was the building work going on outside but they seemed to keep disruption to a minimum"

"The hotel reception area was stunning and the staff very helpful. Our room was lovely clean and tidy. The only thing there was a smell from the toilet which we told reception about and this was sorted out promptly. The entertainment however finished at 10pm which thought very early. The breakfast 10 stars amazing food . Well worth a visit"

"We booked 2 junior suites, room 228 was very nice and matched what was advertised on the website. Unfortunately room 117 was less satisfactory, 2 rooms on different levels had been knocked together to form a 'suite' with 2 bathrooms a very small bedroom and remote equally small sitting area. Nice view of the bin store from the window resulting in plenty of clattering as bins were deposited there. Breakfast was fine and the staff were very nice."

"Was really nice had the best view from the 6th floor really enjoyed it full 10/10 from me will be definitely staying again and for the price"

"Great staff"

"Just had a single night stay with some friends. Staff helpful and friendly, room lovely, clean. Free WiFi us nice as the signal in a big old building with thick walls is non existent. Getting an uber to go out simple. Breakfast has plenty of options. Didn't have the time to use the spa"

"From the moment we arrived till we checked out this hotel delivered. Lovely welcome on arrival, spacious clean room. Comfortable bed, handy fridge, sofa. Delicious buffet breakfast. My preferred eggs were not in the buffet but asked and they were provided no problem. Evening meal was delicious too. Waiting staff very pleasant and helpful. Spa facilities were great. You pay £10 for use of the facilities. Well worth it. Loved the heated beds. Plenty treatments on offer too. Take £1 coin for the...