"Outside of property very run down. Paint peeling and weeds all over car park and outside spaces. Outdoor pool doesn’t look like it’s been in use for years, filthy water probably built up rain water and rotten leaves in it. Inside hotel old fashioned but kept clean, large room but sealant around bath taps black in several place's. Staff friendly, didn’t use indoor pool so can’t comment on it. My room definitely didn’t look like the photos! Garden area in need of attention. Again photos make...

"Very modern. Lovely rooms. Air con was a blessing. Very nice breakfast"

"The hotel was in a good location near the harbour with good parking. Staff were friendly and helpful. They assisted with lack of water pressure in the shower by changing over the shower head, although this only marginally solved the problem. Good service was provided for breakfast. We had a lovely three night stay over looking the sea!"

"The room served it's purpose in the sense that there was a bed and a shower but there was no breakfast at all despite saying that it was served on their website. Furthermore, there was no bar even though there was signs for a bar. There was both an indoor and outside pool but the outside pool was closed and the indoor pool opened at 10am which is the time that you are going out to explore the area. Our bathroom door lock was a bit dodgy when you attempted to lock it on the inside, my partner...

"The Derwent Hotel itself was good and the hotel receptionist helped a lot when we had an issue with the Spa service. We went for my friend's birthday stayed on the Saturday night, had a great time and booked a surprise treatment for the Sunday morning, when she went down for the treatment it was not on their system and the receptionist was abrupt to my friend and asked if she had the right date, I went and showed all the information ( emails, when I phoned and the money that had been taken from...

"I got to my room and was told there was no breakfast available, i checked into my room and slept soundly"

"We were very impressed with everything about the property. We would not hesitate to stay there again if ever we are in that area."