"Friendly staff would stay again."

"Hotel is located in a great location, lots of restaurants within walking distance as well as shopping. Overall we had a great stay. We did have to contact maintenance due to air conditioning not working, they checked it out and seemed to be working however room was very stale and not cooling down. Fan was provided. Housekeeping did not clean our room even us requesting it. We stayed 3 nights so that was very disappointing"

"Location good room clean No coffee in room. Construction going on. Electricity out one day. Our 40th wedding anniversary no mention by staff."

"I went to Aura hotel with my 2 small children and the apartments are very spacious and luxury style. Also the staff is very friendly and accommodating especially since we had to process a last minute change to our reservation which was done without any extra cost."

"The property had a strong unpleasant odor as soon as you entered, and at one point it was so bad that I almost felt sick. The room itself was decent, the location was excellent, and the staff was friendly and helpful. However, after checking in, I realized that no blanket had been provided. When I asked the front desk that evening, I was told they couldn’t provide one because they didn’t have access to the laundry at night. A blanket is a basic amenity that every hotel should be able to provide...

"Great hotel"

"We really were not there long enough to comment Our plane was delayed and we got in late and left early"

"Room was clean and comfortable, large bathroom. Perfect location. But A/C was loud and door is very thin so you can hear everything in the hall."

"Los servicios de internet nunca funcionaron"

"The hotel is good but a bit worn down. The price is high for this standard."

"The room was very clean and a nice size. Overall, the hotel was in a great location in the Gothic Quarter. We stayed on the second floor so we only took the elevator to leave with our luggage. We enjoyed walking up the beautiful staircase. We had a balcony but really didn’t use it. I would say it’s probably not worth paying extra for that. We did encounter a lot of noise because there is construction going on. We heard they’re building a mall next-door. The beds were extremely comfortable and...