Troba hotels a Santuari de l'Esperança i Càpsula del Temps, Puerto Morelos i rodalia a partir de 44 €

"Todo muy limpio Nos atendieron muy amablemente el chef muy rica su comida excelente servicio.. Lo recomiendo 100 por ciento.."

"We stay for three days they never cleaned the room or change the bed. The pool was dirty green and the access to property is so far from everything else. We were not able to get an Uber to take us out of the property. I will not recommend it for a tourist location. The Jacuzzi was so full of chemicals that we have to get out immediately because the skin was burning. The apartment was in front of the pool that have no many blinds and two of the sliding doors so it’s like being in a store where...

"La habitación muy limpia, con varias opciones cerca para comer y para caminar tranquilos. Solo no había jabón de baño en la ducha y tuvimos que salir a comprar cuando ya era tiempo de descansar tambien recomendamos que habiliten una pequeña refrigeradora para mantener los liquidos que compren los huespedes porque el calor es fuerte y se necesita tener liquidos frescos para hidratarnos. Despúes todo muy tranquilo, seguro y callado"

"Room smelled musty, was very humid and mosquitoes were a problem in my sister’s room since she was on the ground floor. The front office lady tried to upsell us a room so we could be closer together. She said we would otherwise be in 3 different buildings. She was pretty rude so the trip started off a little rough. Otherwise everyone else was nice. Good amenities, but no beach you can swim in. The water was brown and smelly. You have to walk quite a distance to each restaurant and pool or...

"It was a great stay for our family."

"DO NOT BOOK HERE. IT’S CLOSED. - I booked early in the morning for arrival that same night. I immediately sent a message saying that we had a long drive to get there and that we’d arrive about 11:00 PM. - I never got a response, so in the afternoon I tried calling them, but never got an answer. - We arrived a little after 9:00 PM, earlier than anticipated, but the place was completely closed, totally dark, no lights on anywhere. We shouted and knocked…nothing. There were three additional...

"Good staff"

"The apartment was very clean upon arrival, checkin was easy, (keys in a lock box). Lots to see and do everything within walking distance. The beach 5 min walk and a large grocery also 5 min away. If you have mobilty issues this place has 34 steps to walk up to get in. There was no housekeeping and no broom to sweep up all the fallen palapa grass from the roof of the apt which seems to fall daily."

"Me encantó el hotel cómo instalación muy buena creo que la comida debería mejorar un poquito sobre todo en los restaurantes a la carta su servicio muy bueno amables sobre todos los guías de habitaciones que se le llama mayordomo deberían cambiar esa palabra que luce bien fea y poner tu asistente o tu guía de hotel una palabra que se escuche más bonito lo único que no me gustó fue el señor del spa su nombre es Damián que es un poco grosero falta de ética profesional creo que no tiene forma para...

"Overall, our trip was enjoyable, but there were some serious issues that impacted our stay. I chose this resort specifically because its website highlighted accessibility features like elevators and ramps, because I was travelling with my mother, who has mobility challenges. I requested that our rooms be located close together, but instead we were assigned rooms in completely separate buildings. The only solution offered was to *pay for an upgrade* to an apartment-style accommodation so we...

"We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...

"From the moment we booked to the time we checked out, the Mamma Loo staff was in constant communication with us. They let me know about prices outside the stay rates beforehand, they helped me arrange a welcome bouquet for my girlfriend, arranged for us to have a grill dinner and took breakfast all the way to our kuchil ( that’s how you say space/home in mayan). Bathroom was clean, dinning area was tidy and the room was nice and comfortable. My girlfriend loved this, she said “ we should do this...

"We enjoyed everything, mostly the swim up suite and our favorite restaurant was the lobster house."

"Adriana, Gali and the young man that work there were awesome and very attentive!"