Vacaciones en Bear Mountain

La ubicación muy buena, el tamaño de la habitación bien, pero la terraza muy deprimente y sucia. En un baño había una gotera en el techo, que tardaron en arreglar algunos días.

Gran estancia. Personal muy amable

Habitaciones cómodas. El personal muy amable en todo momento. Excelente ubicación. El desayuno muy rico.

I booked a 3 week stay at this hotel and my room smelled like cat pee and amonia. I requested a change of room as this smell is unsafe to breathe by all means and the person from the front desk refused to change us even though there was a room available. After some hours with the smell not going away, I requested the head of manteinance to come and check out the smell which I suspected came from the old air conditioning or the carpet. I heard that the front desk person said the carpet had just been washed, confirming my suspicion that the chemical smell was unsafe to breathe without ventilation. When I mentioned there was a room available they lied stating that it had just been booked (it’s 10 oclock at night). I’m very disappointed of the service and care at a hotel from this price range. Terrible experience. Save yourself a bad experience.

Buen hotel y recomendado en New York