"The room was a lovely size and a good view of some of London, the shampoo etc smelt lovely too. Room a bit warm but hotel rooms always seem to be and can’t open windows , but weather was warm. Hotel felt very luxurious and have stayed at a Copthorne before. Breakfast was lovely, overall stay lovely, not far from Kensington high st tube"

"Everything!! Wonderful hospitality, the concierge personal absolutely wonderful!!"

"Location"

"The room was perfect. "

"-"

"Great hotel super service and nice "

"Great hotel. Not in a brilliant location but the 5 star service makes up for it"

"The stay was great and the staff overall were amazing. The let down was a 40 minutes wait for a cocktail from their own drinks menu. This occurred 3 times."