Ayuntamiento de Murcia

Worst experience ever - the room smells mouldy and me and my wife felt suffocated just from staying there for 1 hr. We tried everything, opened windows and vented for a long time but the smell keeps coming back. Note that this was the «deluxe» room! I immediately booked a new hotel and moved for fear of our health. As the contact guy(Carlos) said he didn’t have other rooms available and couldn’t come over to help us. I have saved the entire conversation. We filed for refund later, they lied that we had smoked in the room and broken rules :( So just stay away from them, if you want a peaceful vacation. They are not even that cheap. We booked here because we thought they were central, but you get much better quality hotels just 10mins walk. I wish I had investigated that before :(

Muy buena habitación, muy bien ubicado El tema a solucionar es el olor a cloaca en el Lobby

Nuestra experencia en el hotel fue 100% positiva, la habitacion limpia, el personal amable, el bufett genial tanto en el desayuno como en la cena. Buenas vistas desde el bar del atico. Viajamos con niños y estaban encantados con la piscina del ático, porque estaba climatizada, y con la zona de juegos infantiles.