"Beautiful hotel ! Smells so good in lobby .. room a clean and nice "

"Great staff!"

"Great hotel."

"Good condition "

"Always a pleasure to stay at The Chatwal. Enjoyed our stay and the room and staff were great. "

"The staff was amazing, particularly housekeeping and the rooms are well appointed. Had a great stay!"

"Great stay. Great staff. "

"Location, suite was amazing! Wish they had more restaurants to choose from on the property. We also didn’t get a chance to do the tea spot because it was booked for over a week. I found out later because staff didn’t mention this but our suite had priority and we could have gone in. We also had a butler but we didn’t see him again after checking us into hotel. Overall it was very luxurious and great food for what they had. "

"Simply excellent "

"Loved our stay "

"Habituée du Carlyle, je n’ai une fois de plus pas été déçue. Le personnel est aux petits soins, la literie excellente, bref, tout est parfait !"

"The Mandarin Oriiental is a beautiful charming hotel on the Upper West Side with great atmosphere and a far more welcoming wonderful accommodating staff! The staff was outstanding and the service impeccable. I had a horrendous experience at the hotel I had booked with my mother in Soho that week who lost our reservation and couldn’t care less, even when I showed them it was not cancelled. They were not helpful and we were frantic trying to find accommodations at 1am. My mother had a knee...