"This property is the best hotel in Yokohama. Rooms are big with a 180° view of the bay! Staff are friendly. Hotel is super clean. Amenities are top notch. "

"This hotel was so beautiful. It was one of four I stayed at when visiting Japan. Right across the street is the Yakohoma Art Museum and then a 4 minute walk there’s a huge shopping center in the landmark tower where you can take a super fast elevator to the top floor to view Japan. There’s so many restaurant options and shopping. I loved staying at this hotel. There was also a delicious restaurant in the hotel that we dined at. It was Japanese take on Italian. I enjoyed it very much. The hotel...

"Great dinner. comfortable room with hot tab"

"やっぱり、ニューグランドさんは 接客レベルの良さが流石でした。 みなとみらい周辺のほとんどのホテルに滞在した事はあるのですが ニューグランドさんの スタッフさんの接客がとても素晴らしかったです。老舗のホテルで建物も歴史があるのにも関わらず、見た目も、清潔さも、空気感も全てにおいて最高でした。 また、ぜひ利用させて頂きたいと思います。 やっぱり、横浜や代表する 最高級のホテルだぁー"

"nice spacious rooms & conveniently located "

"エアコンの安定性、防音性能が高く居心地の良いホテルです。夜、朝の無料サービスコーヒーの質が高いのも良かったです。"

"景色いい部屋に案内してくれた"

"It's a great hotel. Our room had a private hot spring tub with a view of the river. Convenient location with short walk to tram which connects to "Ropeway" cable cars. The restaurant is excellent."