"I booked my stay two weeks in advance, but when I arrived for check-in, I was told the property had been overbooked and the room I specifically requested was no longer available. On top of that, the small-framed lady at the front desk was rude, snappy, and not helpful at all during the situation. Very disappointing customer service and poor handling of reservations. Not to mention house keeping didn’t clean my room once they just kept bringing new towels and rags."

"Omg so awesome!!"

"The hotel was clean and well-kept overall, with a friendly and helpful staff. I felt incredibly safe thanks to visible security throughout the resort. I loved that the property offered different atmospheres—there was an energetic pool area with great music for celebrating, and a quieter pool area for a relaxing, calm escape. My favorite meals were at the Italian restaurant and the steak house. I would recommend this resort because the beach is absolutely beautiful and it’s affordable for someone...

"Everything was great second time I have been. Love it!"

"Great"

"Excellent resort with amazing hospitality crew members ."

"The most amazing vaction."

"Make sure you have transportation set in stone."

"Everyone was very polite, respectful, and helpful... Awesome spirits!!! I will definitely be back."

"The best part about our stay was that the housekeeping staff brought us plenty of towels throughout our stay."

"Property is beautiful, 2 gorgeous swimming pools . By the beach, very good food. Bad - The room i was in had cockroaches. Staff has TERRIBLE ENGLISH speaking skills, very tough communicating with them, always had to have Google translate on, even for basic requests and instructions. Overall ok experience, definitely not a 5 star as advertised."

"The resort is amazing with many amenities, its well maintained. The food is horrible and the customer service needs much improvement."