"First night I was placed into a room that was older, poorly laid out, impossibly small shower. Certainly not the executive suite I booked, pictures not even close. Room door lock broken, had to get that fixed. No garbage can in the bathroom. No towels in one of the bathrooms. Complained, second night they moved me and it was the room I booked. No refund though. Bait and switch. Also, went during San Juan. Non stop party there until 4:30 am. Didn’t know that about the area. Would never go back....

"We really liked the cleanliness of the room, and how close the hotel is to the train station. If the rooftop bar had more ambience it would be a great spot to enjoy after a long day."

"Not a 4 star hotel."

"Amazing hotel Staff very helpful & friendly Lots of restaurants nearby"

"Seria recomendable, pensar en mantener abierta la piscina toda la semana en esta temporada, media/alta."

"⭐⭐⭐⭐⭐ Hervorragendes Hotel Wir hatten einen rundum gelungenen Aufenthalt. Besonders hervorheben möchten wir den ausgezeichneten Zimmerservice. Das Zimmer wurde täglich sehr gründlich gereinigt, alles war stets ordentlich, sauber und liebevoll vorbereitet. Das Personal war unglaublich freundlich, aufmerksam und erfüllte unsere Wünsche schnell und professionell. Wir kommen gerne wieder und können dieses Hotel uneingeschränkt weiterempfehlen!"

"Good"