2/10 Horrible
Carlos Daniel
Viaje en familia, Viaje en pareja
19 de oct de 2022
Aspectos positivos: Limpieza, personal y instalaciones y estado del alojamiento
Aspectos negativos: Servicios
they urgently need to raise the level of the guests more according to a 4 star hotel. don't get me wrong this hotel was extremely cheap for the dates I went, but that's not why I chose it. For my stay, having a huge pool, trees, fresh air and being close to the city center but not in the middle was perfect.
however my stay was hell, a group of some completely drunk teenage sports team screaming all night and then running at dawn through the hotel corridors.
the next night, the room next door had a tv on for 3hrs at super extremely high volume that I even knew what channel they had on, after talking to the front desk they had to go into the room to turn it off because the guests simply decided to leave like this with the empty room.
when they got to the room at dawn they turned on the damn tv again and we had to claim again.
and the cherry of the cake, at 6 in the morning a baby crying for 2 hours while we heard the mother say: don't get up let him cry. After 2 hours we decided to claim. And quite fed up and exhausted we decided to go to breakfast, when leaving the room the father of the baby who did not bother to get up to calm his son in a hotel bothering the whole floor, he got up to wait for us to leave our room and threaten us in the hallway.
Honestly, what level or class of people comes to stay here????!!!!! It will be very nice, good attention, but not for all the money in the world would I recommend anyone who lives the experience of the worst vacation stay
Carlos Daniel
Se alojó 2 noches en octubre de 2022