"Beautiful room and great staff."

"This is the cleanest hotel I’ve ever stayed in my life. I am particular to five star hotels normally but this hotel very special super clean super quiet, rooms, wonderful pillows they even give you a choice of pillows. Breakfast was incredible. The staff was just so accommodating and kind. It was a really wonderful experience from the moment I walked into the moment I left. Thanks everyone who made it that special experience for us"

"Al nostro arrivo, siamo stati accolti da una ragazza estremamente gentile e disponibile alla reception, che ha gestito il nostro check-in in modo sereno e rapido. La comunicazione con l'hotel prima del nostro arrivo è stata altrettanto precisa ed esaustiva, specialmente per quanto riguarda la nostra richiesta di prenotazione di un posto auto. Sono stati molto cortesi nell'indicarci dove parcheggiare. Una volta in camera, abbiamo notato con piacere che la nostra richiesta di due letti separati,...

"Reception staff were helpful. Breakfast was good. Good location on the Lake. Walkable from the station with a cabin bag."

"We had an amazing experience with spa , incredible views and good breakfast. We received a bottle of local red wine as a VIP Expedia gift but free upgrades to room with a view on the lake was not available to us . The waiting staff were very friendly and the piano music in the evening felt very special . If the hotel provided coffee maker in the room it would make it even better."

"Lake view was amazing and the staff were superb."

"Super tolles Hotel … wir kommen wieder"

"My second time to stay at this hotel, really love the location right next to Lake Lugano, peaceful and private. Very beautiful scenery. Staffs are friendly, breakfast is excellent with many choices. Very good service in the breakfast room/restaurant too. Room are clean. Will definitely come back if coming to Lugano again."