"Clean rooms"

"Staff is hit or miss. I have had the kindest and most helpful, but I have also had the most ridiculously rude staff. Aside from that though, the pool is decent, they have outdoor seating for eating and they have the BEST food just across the street. They are a favorite for people cruising out of Long Beach. We will stay there again. I just wish they would get rid of the nasty staff : ("

"Chris was great!"

"The staff was nice and friendly the room was nice and clean the breakfast was very good. My family enjoy the stay"

"Was not informed of the parking fee."

"the breakfast is perfect!"

"Everything was excellent"

"I upgraded my reservation on Expedia from one bed to two a few days prior to arrival. The hotel did not show that information so gave me a room with only one bed. After I returned to the lobby, although they could not find the upgraded reservation, they did move me to a two bedroom room at no extra charge. I did have to pay an extra charge for parking although the Expedia reservation clearly showed parking included."

"Clean and quiet just how I like my hotels when I travel"

"They don't say this upfront, but there are no elevators! They hide it in their listing under accessibility instead of telling customers outright. The process getting in was super easy, but our room was nothing like the listing. I reserved a king room with a small kitchenette, but when we got there it was a 3 bedroom 3 bathroom unit with no king bed. Tried to text the number they provided but didn't hear back. Also charging $40 a night for parking is insane. There is tons of free parking...