"Very good experience"

"This property was quite dated. Not the Ritz quality one would expect. I’m still waiting for my folio and have tried to contact staff several times regarding not receiving my bill. Quite frustrating."

"I was so impressed by how wonderful, friendly and helpful the staff were to my daughter and I during our stay. I truly grateful to the lady that checked us in. She went out of her way to make my daughter’s graduation trip unforgettable. Thank you."

"The breakfast was great! In room hot tub was awesome. Staff was extremely friendly. $90 per night Valet was pretty expensive for a a guest that's already spending a lot of money to stay there. Be prepared that it is a very noisy hotel it's not quiet anywhere in or out of your room. Enjoy the beach!!"

"The vibe of the hotel is great- low key elegant and comfortable. Staff is super helpful. Appreciate the bike and chauffeur access. Great location for SM fun."

"It’s a nice hotel but it’s definitely not worth the price of the room. The pool is super tiny and will be overtaken by children. The only restaurant onsite is priced extremely high and the service is terrible; slow, expect to sit there for 2.5 hours. I also ordered a $130 bottle of prosecco but paid around $193 for it due to charges of having it delivered to my room, (from the restaurant onsite?) Paying $63 extra for having delivered what you order from the menu in your room is absurd. I have...

"The staff was unbelievably kind and helpful. Very quick to act and help us move around the hotel."

"Amazing hotel. Great location in West Hollywood. The staff were so helpful."

"Great location. Right in the heart of things. Hotel staff was very freindly and helpful. Social hour in the lobby was a pleasant surprise. Overall a very nice stay."