"Everything was amazing"

"I frequent the Langham every year with family and or friends. This time there was luggage issues on arrival and checking out to get car. Front desk only 2 persons with a crowded lobby. Greeter at Tap Room was rude while my friend and I luggage was lost never sent to room so we were hungry and told 15 minute wait to wait outside of entrance. I said we will walk to outside area to see the view and a table for 2 was free so we sat down and greeter hostess dashed over to us still attitude. I stated...

"We stayed at the 1Hotel in Miami so were looking forward to our stay in LA. Great location on Sunset Blvd so close to some fantastic restaurants and cafes, along with shopping and sightseeing. The rooftop pool and bars at the hotel are beautiful, with a nice compact gym space too. We enjoyed the Alo wellness event and the yoga session at the hotel too, along with a nice meal at Madeo too. The room was clean and spacious with nice amenities included, with a very efficient valet service for our...

"Balcony and location"

"Was charged extra for rooms i already paid in Expedia. TV didn’t work. Overbooked and under staffed. General Manager was nice until he skipped the line for restaurant to sit someone else on my table. Still pending on extra charges to be resolved."

"Great service at the bars... great food and drinks! "