Centre Comercial Reial de Windsor

The room was clean and the staff were extremely friendly and helpful. Breakfast was great and the place is very well located.

The location of the hotel is excellent. The room smelled bad ( like fish) When we checked in our room. So we had to checked in another room on the 4th floor. Unfortunately, the second room we changed to got problem with the sink. It was clogged up and the water wouldn’t go down. Here we go again, we had to change to another room on 10th floor.

What a quaint boutique hotel in a very convenient location, about a seven minute walk from Victoria station. It was easy to get to everything we wanted to see in London. My husband and I stayed in a triple room with our adult daughter. The room was small, but clean and they provided maid service daily. The bathroom was clean with a nice shower and they provided shampoo, body wash and soap. They also provided flat and sparkling water and snacks in the room at no additional charge. The breakfast offered a good variety, including breads, bagels, croissants, meats, and cheeses, yogurt, muffins, and cereal and also had a very nice cappuccino/mocha machine, as well as apple juice and orange juice. We were in London during a heat wave and our room had good AC. The staff were extremely friendly and helpful. They held our luggage the day we got there until we were able to check in and held it again on our last day after checkout, until we needed to leave for our train. Just be aware there are no elevators and our room was on the third floor. One of the employees helped bring our luggage up to our room. Overall, we had a very nice stay, I thought the hotel was a good value for the price and would highly recommend this if you’re looking to stay in the area.