Viatges a Rosenlaui

I booked this hotel expecting basic amenities, especially a hot shower and a comfortable night’s sleep. Unfortunately, there was no hot water during my stay, making it impossible to shower. This completely defeated one of the main reasons I booked the hotel. I informed the front desk, but the issue was not resolved in a timely manner, and there was no compensation offered. A functioning hot water system is a basic expectation for any hotel, and not having it significantly impacted my stay.

Clean room, helpful staff, nice selection at breakfast, lucky to have a view of the polybahn. Room was very hot but fans were provided. Nice seating area in reception with coffee machine, water, fridge and microwave.

The only issue I had was checking in (unless I missed something). I was unable to access the hotel entrance (door located to the right of the building) even after using the app. I walked in through the restaurant entrance and was able to find my room key in a cubby at the top of the stairs. Other than having clearer instructions with checking in, the hotel is fabulous. It's very convenient and within walking distance to bus and train stops.