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"We stayed for a local wedding, the staff were all very friendly and helpful. Lovely clean rooms. Breakfast was very nice with good variety. "

"Our room was dog-friendly , as requested, very clean and spacious. No complaints at all. The staff were all very polite, friendly and efficient. Really good!"

"Couldn't fault the hotel and will definitely stop there again when in Stourport."

"Nice historic building, close to the Abbey and shops. Very well run hotel, with excellent staff. Wouldn't hesitate to stay there again. "

"Brilliant breakfast choices."

"I enjoyed my stay at the Malvern. The staff were so nice and they made my birthday a memorable one."

"A great place to stay in Cheltenham. Beautiful building, delicious restaurant food and exception service. Comfy rooms and great service. "

"Nice hotel "

"The room was very clean and confortable. The staff were all very friendly. We ate dinner in the restaurant and it was delicious. The only negative was that breakfast was served on very hot plates and my poached egg had a gel like consistency - very unusual."

"Lovely big room with river views. Helpful staff"

"Room was clean staff friendly breakfast good."

"We absolutely loved our stay here. The property is spotless, beautifully designed and we loved the concept of “doing nothing” - sitting in one of the cosy common areas with books, puzzles and vinyl players. The team did seem slightly understaffed at times, but hopefully just teething issues and it didn’t affect our stay. "

"Staff was friendly and helpful.. Room clean and comfortable. Ideal being close to M42. "

"Food was excellent. A problem between hotels.com system and the hotels system led to a bit of an issue as I’d paid for half board but that hadn’t been communicated to the property. I believe it’s now sorted. However, the hotel was lovely and the food great. "