"I booked several weeks in advance for work…Apparently options were limited my particular weekend….I've booked way better rooms for the same price previously. This was cheapest option. I booked a room that said in the title “refrigerator and microwave”, only to find out when I got there that there was neither of those….so much for the food I brought to eat. The mattress was basically a futon mattress that sunk when I sat on it. The restaurant corner booth they had for seating sunk worse than the...

"We arrived just after midnight. We booked this just to sleep for the night to break our roadtrip. No one was there to check in. Front door said “please go to the window”. The window sign said “Out for lunch and will be back in an hour” at MIDNIGHT!! Waited for over 30 min. No one showed up except a bunch of cockroaches!! We left. Never even set one foot inside the property. Requested refund through Expedia and the manager declined! Expedia said “we are sorry but there is nothing we can do about...