6/10, Acceptable
Ron
Viatge en parella
22 de set. de 2025
Què li ha agradat: Neteja, personal i servei
The staff are very nice, the location is lovely (however note that while the hotel is in the Douro this is not the true Douro wine region which is an hour and half drive away). The pool over looking the river is beautiful. The breakfast was very good. The lobby was charming. The grounds are beautiful. Here’s the down side: do not stay here on weekends, there is a busy restaurant in the ground floor and the staff did not seek to care that restaurant guests where partying loudly until 1:30am, shouting, screaming, singing at the top of the their lungs. I had to send the front desk three messages before they put a stop to it. Pool bathroom broken, light don’t turn on and a mess. Hot tub not functioning. The room is nice but not at all practical - only 2 hangers, no hooks, and not enough place for two people to unpack comfortably and put anything anywhere the toilettes in our room is enclosed a glass cube behind a swinging door - if you like to go in the middle of the room with your partner right beside you then this is the place for you. Terribly designed. This was in the big room without balcony. I’m. It sure what the other rooms are like.
Ron
Estada de 2 nits (set. 2025)
