2/10 Horrible
Nimisha D.
3 de jul de 2025
BEWARE! Bait-and-Switch!!
BEWARE! I booked this place, but hours before I landed from another country into London I found out that this place was no longer available from an email that luckily I saw – no phone calls, no texts. When I had booked the place in April, they texted, called, and emailed like crazy to get me to send money on an off-VRBO site so they had my contact. They claimed that there was “electrical issues” at this place, but when I looked on the city’s site – nothing was listed. I’ve never heard of electrical issues that take 6 days to resolve. Because I had no advance notice, I had no choice but to stay in their “backup accommodation” option. They claimed it was an upgrade (LIES!) rundown and old inside - holes in the walls, stains in the carpet, a peeping-Tom from nextdoor store clerk on his smoke breaks. They claimed there was AC (LIES!). This pace was terrible. No bookings or reviews for this place; it was a dump! Since this location was nowhere near where I needed to be, I spent an extra 200 GBP on transportation while there additional travel time. I asked for concessions to cover my additional costs -- instead they decided to bribe me! The CEO of the rental company, Jay, sent me a text “100 GBP will be refunded to you, once a positive review has been left.” Allowing them to bribe renters for good reviews undermines ALL OF THE REVIEWS on this platform – who knows who else they bribed for positive reviews!?!? I need to be able to trust the platform and have transparency.
Nimisha D.
Se alojó 4 noches en junio de 2025