Troba hotels a Jardí Botànic Lewis Ginter, Richmond i rodalia a partir de 59 €

"We checked into our room yesterday afternoon. Then we came back around 11:30pm and couldn't get into the room so asked the front desk for help. Front desk walked to the room with us and opened it. SOMEONE ELSE WAS ASLEEP IN OUR ROOM! Front desk said they double booked it. I called today asking for a refund, and guy at front desk acted like I was crazy and didn't even say sorry. He did provide an email for the manager, who I messaged today."

"Presentation of the room was very poor. There was a missing picture over the bed, curtain very stained, outdated TV, and furniture; and the ally view from the window was filled with debris. However, on the last night of our stay we returned to find that the room was not cleaned including unmade bed, garbage cans not empetied, and there was water on the floor from a storm. We had to retrieve our own linen, make our own bed, empty the trash and remove the dirty linen and towels upon returning for...

"Very friendly staff"

"We had a terrible night. First, the air conditioning didn't work. We asked for help, but the staff member told us that was just how it was and that there were no other rooms available. She then brought out two dirty fans that looked like they belonged in the Paleolithic era. We told her we wanted a refund, and—as if by magic—a room suddenly became available. We went in, and my son and I—exhausted—took showers. Just as we were settling down to rest, my son screamed; there was a protruding piece...

"Be sure to lower your standards. Room looked like a crime scene. I don't even want to know how many people overdosed in that bed. Dirty, in disrepair, COCKROACHES IN THE MICROWAVE! We didn't even stay. Checked out within 20 minutes and got another room elsewhere and immediately took a shower. Just skip this place"

"We were forced to check out the exact same day we arrived due to disgusting and unsanitary conditions. Our room was completely uninhabitable: * **Bed bugs** were found in the bedding. * The bathroom was filthy and uncleaned. * lights were not working We left immediately without staying the night. Please process a full refund to my card."

"First, this place is under construction which was NOT stated. Second, the staff sent me to a room that was occupied. When I came back, she sent me to a room that was VERY sketchy! Holes in the ceiling out side of the room, stains on the walls inside along with stains on the sheets. The bathroom was NOT cleaned and had bugs in the shower. I have pictures! The carpet was old but had t been vacuumed in a while. This place is disgusting. I would RUN!!! Will NOT come to this place again!!"

"Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood."

"Everything was pretty good except having to be in the very very back of the floor and the staff was either not accommodating or around. The bartender helped me find the person to check in and was always as his station. The breakfast was a bit lacking. And I was looking forward to that the most since I work in the hospital but other than that It was ok"

"Charge for parking… never notified when reserving Breakfast was medicare at bedt"

"We loved everything about our stay. It was fantastic!"

"Lovely B&B"

"Broken Glass Shower Doors! Management refused to credit and offer customer service when they were alerted of their broken shower doors. We asked for a phone call or email follow up with the manager who conveniently doesn't work on weekends and was never contacted. DO NOT BOOK HERE. This place is RAGGEDY."

"Very nice and elegant for the price."

"Nice hotel. Room size and cleanliness very good."

"Parking free"

"Every one was great and the food was delicious"

"Don’t waste your time or money on this hotel. The rooms were not properly cleaned, and the property clearly needs pest control. Very disappointing experience."

"This is a great hotel with wonderful, helpful staff and excellent location."

"They let us have our goldendoodle, they were quick to accompany us when we asked for a ground floor room. Very nice safe area to walk our dog at night."