Hoteles ecológicos en Lancaster

"It was snowing when we arrived. The room was very cold because of no heating. I returned to reception, complained and the heating was connected, After a few hours the room heated up. At 2 am I woke up. The room was very cold and without heating. I called reception for more that 30 minutes but no one answered. In the morning I complained. The hotel answered that there was nothing that could be done. No shampoo in the room. I will not return. Not recommendable."

"Beautiful hotel, old building which has been done up to a really high standard but you still see the classy almost castle like feel of it. Staff were very friendly and kind. I really enjoyed the decor in the room and around the hotel, the spacious room and extremely comfortable bed. Only slight problem was the radiators filled with water at 6am and it woke us both up from the noise untill I had to get out of bed and turn off. Was quite upset about it but receptionist seemed surprised so assume...